How information is handled when you browse this website, send an enquiry or use its account features.
This notice covers the Shakra Energy Pty Ltd website and enquiries received through it. It describes the information collected by website features; additional information may apply to a particular project, employment process or service agreement. Updated 21 October 2026.
The website enquiry form asks for your name, email address, company and message. Information is stored as an enquiry record and may be emailed to the business so it can respond. If you contact us about a career opportunity, your correspondence may also include a CV and qualifications you choose to provide.
Where an account is provided, the site processes login and account information to manage access. Website hosting logs can record IP addresses, requested pages, time of access, browser information and response status. Session and security cookies support website and account functions. Blocking these cookies may affect those functions.
Information is used to respond to your request, discuss products or services, manage authorised account access and investigate website faults or misuse. Please provide only information relevant to your enquiry. You may choose not to provide information, although this can limit our ability to respond or provide an account service.
Website hosting and email systems process information as part of operating the site and delivering enquiries. External websites linked from this site operate under their own privacy practices. Contact us if you require details about service providers or processing locations before submitting sensitive information.
Enquiry records and correspondence are held in website and business systems. Account permissions and security controls are used to restrict access, but no online transmission can be guaranteed completely secure. Please do not use general enquiry forms to send passwords, identity documents or payment card details.
Access, corrections and privacy requests
Contact sales-service@shakraenergy.com to ask about personal information you have supplied, request a correction or raise a privacy concern. Explain the relevant interaction and the outcome you are seeking. Identity verification may be needed before account or personal records can be disclosed or changed. You may also request deletion; applicable legal or recordkeeping requirements may affect what can be deleted.
Send privacy complaints to sales-service@shakraenergy.com or call 1300 512 662. If a concern remains unresolved, information about privacy rights and complaint options is available from the Office of the Australian Information Commissioner at www.oaic.gov.au. This notice may be updated as website features change.
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